FAQS

We do not offer refunds or exchanges due to sanitary reasons, unless it is a clear mistake on our end.

All orders require a maximum processing time of 2 business days to ship. All standard orders are shipped through USPS and expedited orders are shipped through FedEx. Standard shipping is delivered in 3-6 business days. Due to COVID-19, Expedited shipping is 2-4 business days. No shipping on holidays and limited shipping on weekends. Our NEW 2-Day shipping offers delivery on Monday-Sunday, all orders placed before 5:00 PM are processed the SAME Day!

Yes! We currently accept orders from all around the world! But, shipping prices/options may vary for orders shipped outside of the United States.

All orders require a maximum processing time of 2 business days to ship. All standard orders are shipped through USPS and expedited orders are shipped through FedEx. Standard shipping is delivered in 3-6 business days. Due to COVID-19, Expedited shipping is 2-4 business days. No shipping on holidays and limited shipping on weekends.

The main difference between the 13X4 and 13X6 lace frontal wig is the lace size. While the lace front for both wigs is ear to ear, the 13X6 frontal is bigger than that of 13X4. The length is the same for both of them, but the 13X6 lace frontal can cover 2 more inches at the back.

After orders are placed, you can not cancel.

All hair comes in a natural 1B, but can be dyed to any desired color. Unless you're purchasing from our #613 collection.

VERY MINIMUM shedding, meaning (the hair will be never have a noticeable or drastic decrease in its density or volume. Any hair that has been manufacture to be stitched on a weft is entitled to experience minimum shedding which is absolutely normal. After the second shampooing there should not be any shedding. Heat damage, over processing or lack of moisture and conditioner will cause shedding, so be sure to apply heat protectant before thermal use. Always let a licensed professional color your extensions and shampoo & condition once a week.

Initially it does not to tangle. The hair will begin to tangle if it needs to be shampooed and deep conditioned.

The "Bundle Deals" are designed to help you with purchasing enough hair to fill your entire head! Just select one of our length(s) options.

Please let us know which texture you would like at checkout (leave a note)! or text us at 901-350-9202 (Straight, Deep Wave, Body Wave, Loose Wave, Kinky Curly, or Water Wave)

With proper care and maintenance your extensions can be reused and reinstalled for up to 2 years.